Contact Us


The Pandora Jewelry Customer Care Center is always happy to help you.

Email us


You can email us at We will get back to you within 24 hours.

Call us


You can call us at 1-844-467-1333 (Mon – Sat: 9AM – 6PM EST; Closed Sunday)

The Pandora Jewelry Customer Care Center is closed on the following holidays in 2017:
• January 1: New Year’s Day
• May 29: Memorial Day
• April 16: Easter Sunday
• July 4: Independence Day
• September 4: Labor Day
• November 23: Thanksgiving Day
• December 24: Christmas Eve Day
• December 25: Christmas Day
• December 26: Post-Christmas Day

If your query is related to a jewelry purchase in store, please contact your local store directly. Click here to find your nearest store.

If you have a general enquiry about Pandora US products or services, please email