1. What is PANDORA Shine™?

PANDORA Shine™ is crafted from sterling silver and encased in a layer of 18k gold plating.  Made with the same high-quality craftsmanship standards as other PANDORA collections, the new PANDORA Shine™ jewelry is brought to life with a combination of electroplating – a traditional artisan technique – and modern technology that sees a sterling silver core coated with palladium, before being topped with a final layer of deep, rich 18k gold.

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2. What is gold-plated jewelry?

PANDORA Shine™ jewelry is made from 18k gold-plated sterling silver. It is different to our solid 14k gold but can be styled together with all of PANDORA metals: 14k gold, sterling silver and PANDORA Rose™.

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3. What is the difference between gold-plated and gold-filled jewelry?

Gold plating and gold-filled jewelry are produced through two different processes. Gold-plated jewelry is created through electroplating, in which the layer of gold is plated on top of the sterling silver base utilizing an electric current. Gold-filled jewelry has a layer of solid gold mechanically bonded to the sterling silver base.

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4. Is gold-plated real gold?

Yes – gold plating means that a layer of genuine gold has been coated on top of a different metal. PANDORA uses 18k gold plated on top of a base of sterling silver. Many other companies uses gold plating on a brass base resulting in a product that may be lower in price but also inferior in quality.

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5. Does gold-plated jewelry fade?

While the exact life expectancy of gold plating depends on how the jewelry is treated, the 18k gold plating on PANDORA Shine™ jewelry will last for many years provided the care instructions are followed.

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6. How long does gold-plated jewelry last?

With proper care and maintenance, the plating will last a long time. However, it is impossible to put an exact time on this, as it depends on how the jewelry is worn and the care exhibited. Typically, jewelry pieces such as rings and charms are subjected to more wear and tear than earrings and necklaces, so the plating may naturally wear off faster on these items.

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7. Does gold-plated tarnish?

Gold in itself is tarnish-resistant, so it will normally not tarnish unless the plated layer has been worn off and the metal beneath is exposed.  Over time, you will experience a slight dulling of the golden hue on the PANDORA Shine™ jewelry pieces. This is the result of a natural process, as the metals in the gold alloy react with the compounds in the air.

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8.  How Do I clean PANDORA Shine™?

-Polish frequently with a soft polishing cloth to maintain the shine.

-Clean with a soft brush and soapy water or a jewelry cleaner suitable for plated jewelry.

-Store jewelry separately and keep it away from abrasive surfaces.

-Remove prior to swimming bathing and doing sports.

-Limit Contact with make-up, creams, perfume and lotions.

-Avoid silver dips, polishing liquids, ultrasonic cleaning and strong chemicals.

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9. What is the warranty on the PANDORA Shine™ Collection?

The warranty for the PANDORA Shine™ Collection is the same as other PANDORA products. Click here for more information. 

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10. What is the return policy for PANDORA Shine™?

Click here for the PANDORA eSTORE returns policy. 

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