Gift Card FAQ


 

1. How do I check the balance of my Pandora Gift Card?

2. Where do you deliver Pandora Gift Cards?

3. Where can I redeem my Pandora Gift Card?

4. How long before the E-Gift card arrives?

5. What are your shipping costs and delivery times for Pandora Gift Cards?

6. What happens if I lose my Pandora Gift Card?

7. Can my Pandora Gift Card be redeemed for cash?

8. Can I return my Pandora Gift Card?




1. How do I check the balance of my Pandora Gift Card?

You can check your gift card balance at https://balance.clutch.com/pandora or call us at 1-855-922-2600.


2.Where do you deliver Pandora Gift Cards?

Pandora (us.pandora.net) currently ships Pandora gift cards to addresses only within the United States including Hawaii, Alaska, and Puerto Rico.


3. Where can I redeem my Pandora Gift Card?

You can redeem your gift card online at us.pandora.net or at all participating stores. If you are unable to redeem in-store, please call 1-855-922-2600 for further assistance.


4. How long before the E-Gift card arrives?

E-Cards are sent over email to the gift recipient on the same day, if the order is placed during business days. If ordered on a non-business day (Saturday/Sunday), the E-Gift card will be sent to the recipient the next available business day.


5. What are your shipping costs and delivery times for Pandora Gift Cards?

Physical gift cards are shipped along with jewelry and follows the same processing times and delivery like jewelry. Click here for more details.


6. What happens if I lose my Pandora Gift Card?

Gift Card should be treated as cash; Pandora is not responsible for lost, stolen, damaged, or unauthorized use of Gift Cards. Pandora will replace a lost card for the remaining balance only with the presentation of an original receipt.


7. Can my Pandora Gift Card be redeemed for cash?

Gift Cards cannot be redeemed for cash except where required by law.


8. Can I return my Pandora Gift Card?

Gift Cards are non-returnable once purchased.