Care and maintenance

How to clean jewelry

From that treasured necklace to your favorite rings, discover our complete guide to cleaning your Pandora jewelry. Here we answer the most common questions about caring for your jewelry pieces.

Why is my jewelry tarnishing?

When silver is exposed to air over a longer period of time, it's likely to oxidize and turn a darker color. Don’t worry though, this is absolutely normal.

To restore its original look, just use the Pandora Care Kit to make your favorite pieces bright and shiny again. Simply place your ring, bracelet, necklace, earrings or charm in the gentle cleaning solution for a few minutes and after you take it out, use the small brush to loosen any dirt. Next, dry and buff it with the white side of the polishing cloth – it's infused with a gentle cleaning solution that’s specifically formulated for sterling silver. For plated metals, such as 14k rose gold-plated and 14k gold-plated, use the pink, untreated side of the polishing cloth. That’s it! Your Pandora jewelry will look just like new.

How to clean and maintain Pandora jewelry

Polish your Pandora jewellery frequently with the Care Kit's soft polishing cloth to maintain its shine. You can use this to clean Pandora rings, bracelets, charms, necklaces, pendants and earrings. Whether you're looking for a sterling silver jewellery cleaner or a gold jewellery cleaner, our Care Kit will help maintain all Pandora materials and stones.

Remember not to use any harsh abrasives when cleaning your Pandora jewelry. Avoid using ultrasonic cleaners, which may cause damage. A polishing cloth cannot remove any scratches, so make sure to handle your jewelry with care. Be careful not to knock it against hard surfaces as this could damage it.

How to care for your jewelry

Store jewelry in a jewelry box

Jewelry boxes are great for keeping different pieces of jewelry separate, which prevents them from damaging one another. They also maintain jewelry by keeping it dust-free

Store jewelry in pouches

Another great way to maintain your jewelry pieces is to store them in robust pouches, which will keep them safe and secure and reduce the risk of any damage.

Remove jewelry before showering

Make sure to remove your jewelry before showering, swimming or sleeping to prevent damage.

Avoid high temperatures

Prolonged exposure to hot weather can lead to discoloration of your jewelry. Make sure to remove it before heading to the beach, for example.